What are Filli's ? 

Filli London is an original women's UK flip flop brand established in 2018.

Help & Contact

You can contact us via email hello@fillilondon.co.uk or direct message via Instagram @fillilondon

How long does it take to receive my order?

Orders are processed the next working day and take 3-5 days to arrive via Standard signed for service in the UK. See shipping info for further details.

How much is delivery?

UK Standard signed for delivery is £4.95.  For European and International Shipping please see our Shipping page.

Can I return my order?

Yes within 14 days of delivery, see our Returns Policy for details and *exclusions.

To avoid the need to return please check your size before placing your order.  *Custom orders are non returnable.

What size do I need?

We offer 3 dual sizes in our flip flops from UK 3 to 8. Refer to the size guide for help. For other brands please see descriptions. 

How will my order be packaged?

All Crystal embellished collections come with a cotton draw string bag and drawer style box. The straps are wrapped in tissue and packaged with a toe post cushion to protect during transit. These are then boxed and shipped.

Naked flip flops are packaged in a cotton draw string bag with toe post cushion, then sealed in an outer mailbag.

How do I take care of my Filli's? 

We recommend you store them in their original box and use the post cushion to avoid twisting the straps. To clean, soak them for a few minutes in mild soapy water, wipe gently with a non abrasive sponge or cloth and rinse. Pat dry with a clean towel. DO NOT PUT IN A WASHING MACHINE.

Do you have any special offers?

From time to time we run a promotion, to be sure you don't miss out please subscribe to our Newsletter for the latest.

What Payments do you take?

Visa, Mastercard, Amex Pay Pal and Apple Pay.

Are Filli's comfortable?

Yes, they are super comfortable with a 18mm heel graduating slightly to 14mm at the toe. They have a textured, non slip inner and outer sole and a smooth foot hugging strap for a secure fit.

Where are the crystals from?

We only use the finest genuine Austrian crystal by Swarovski® in our designs which are set in gold or silver plated casing.

I can't decide, do you sell Gift Vouchers?

Yes, just click the link at the top or bottom of the home page.

Do you offer wholesale for retailers?

Yes, please email hello@fillilondon.co.uk for more information.

For any further questions please Contact Us.